Table of Contents
Important Information ..........................................................................................2
Precautions ............................................................................................................3
1. Product overview ..................................................................................................4
Important battery information ..............................................................................5
Getting started ......................................................................................................6
Minimum system requirement ..............................................................................6
Eye-Q Easy package contents................................................................................6
Learning the LCD display ......................................................................................7
Warning Signal ......................................................................................................7
Loading the batteries ............................................................................................8
Turning the camera on/off ....................................................................................9
The battery level....................................................................................................9
2. Taking Pictures ....................................................................................................10
Setting the Photo Quality and Changing Modes ................................................10
Taking a picture with flash....................................................................................11
Taking a movie clip..............................................................................................12
Using the Self-timer ............................................................................................12
Deleting pictures and video ................................................................................13
3. Installing the drivers and software ....................................................................14
Installing the software ........................................................................................14
Installing the Camera driver – Concord Eye-Q Easy ............................................14
Uploading your pictures to your PC....................................................................15
Working with your pictures..................................................................................15
Uploading your video clips to your PC ..............................................................16
Using the camera as a web cam ........................................................................16
Uninstalling the software on a Windows PC ......................................................17
Uninstalling the driver on a Windows PC............................................................17
4. Cleaning and maintenance ..................................................................................18
Places to Avoid ....................................................................................................18
Storing the camera ..............................................................................................19
Cleaning your Camera..........................................................................................19
When traveling overseas......................................................................................19
5. Troubleshooting ..................................................................................................20
6. Getting Help ........................................................................................................22
7. Warranty Information ..........................................................................................23
1
IMPORTANT INFORMATION
FCC Statement
This device complies with 15 the FCC Rules. Operation is subject to the
following two conditions: (i) This device may not cause harmful interference,
and (ii) this device must accept any interference received, including interference
that may cause undesired operation.
CAUTION
This equipment has been tested and found to comply with limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. The equipment generates, use, and can radiate radio frequency
energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures :
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in
this manual could void your warranty.
For customers in Canada:
CAUTION
This class B digital apparatus complies with Canadian ICES-003.
2
PRECAUTIONS
Test Shots
Always take a test photograph to check that the camera is functioning
normally. The liability for any incidental losses ( such as the cost of
photography or the loss of income from photography ) incurred as a
result of fault with this product cannot be accepted.
Notes on Copyright
Images recorded using your digital camera system cannot be used in ways
that infringe copyright laws without the consent of the owner unless
intended only for personal use. Note that some restrictions apply to
photographing stage performances, entertainment and exhibits, even
when intended purely for personal use. Users are also asked to note that
the transfer of memory cards containing images or data protected under
copyright laws is only permissible within the restrictions imposed by
those copyright laws.
Liquid Crystal
If the LCD monitor or LCD panel is damaged, take particular care with the
liquid crystal in the monitor or panel. If any of the following situations
arise, take the action indicated.
• If the liquid crystal comes in contact with your skin wipe the area with
a cloth and then thoroughly wash with water and soap.
• If the liquid crystal gets into your eyes flush the eye with clean water
for at least 15 minutes and then seek medical assistance.
• If liquid crystal is swallowed flush your mouth thoroughly with water.
Drink large quantities of water and induce vomiting. Seek medical
assistance.
Notes on Electrical Interference
If the camera is used in hospital or aircrafts, please note that it may
cause interference with other equipment in the hospital or aircraft. For
details, please check with the applicable regulation in that area.
3
1. Product overview
FRONT
1
2
3
1. Shutter button
2. Flash unit
3. Viewfinder
4. Lens
5. USB connector port
5
4
1
2
4
5
6
BACK
1. Green LED (On/Ready)
2. Red LED (Low light/Busy)
3. Status LCD
4. Flash On/Off button
5. Delete button
6. Power/Select button
7. Tripod mount
8. Battery door
3
7
8
4
Important battery information
The Eye-Q Easy camera uses a type of memory that continually draws
power to retain the pictures in the camera’s internal memory even if the
camera is powered off. If the battery power is depleted and you have not
transferred your images to the computer, you will lose them. It is
strongly recommended that you transfer your images to the computer
promptly and then remove the batteries to extend their life.
If you have not transferred your pictures to your computer and you
receive a battery low warning, connect your camera to the computer via
USB. While connected to the PC you can change the batteries and
transfer the images.
Always use fresh batteries to optimize the performance of your camera.
5
Getting started
Congratulations on your purchase of the Concord Eye-Q Easy digital
camera. This camera features 8 MB of internal memory allowing you to
store still images or short 30 second movie clips in the camera. Please
read this manual before operating the camera to become more familiar
with the features of this versatile digital camera.
Minimum system requirement
• Windows 98 Second Edition, 2000 Professional, ME or XP
• Pentium 233MHz or higher
• 32MB of Ram or higher
• USB port
• 200 MB of free hard disk space
Eye-Q Easy package contents
1. Eye-Q Easy camera
2. 2 AA Alkaline batteries
3. USB cable
4. Wrist strap
5. User’s guide (also on the CD)
6. Software CD
6
Learning the LCD display
By default, the 3 digit LCD screen displays the number of images taken. It is
also used in conjunction with the Power / Select button and Shutter button to
access and display the Eye-Q Easy settings.
Normal
compression
mode
Video
mode
Self-timer mode
High
compression
mode
No compression
mode
Warning Signal
Low battery warning
When your camera has full power, the Battery indicator on the
LCD display will be fully illuminated. When the power is low, the
empty battery icon will flash with 5 beep sounds and then the
camera will shut down automatically. This indicates that the
batteries are weak and need to be replaced. The pictures will remain in the
camera’s memory for approximately 2 days after the camera automatically
powers off. Please transfer your images to the computer promptly and replace
the batteries before taking more pictures.
Full memory warning
When your camera’s memory is full, the image counter mode
icon (still picture or video) on the LCD will flash together. If only
the image counter flashes, the memory is almost full.
Note: Be sure to upload all images to your computer before changing the
batteries. All images will be lost if there is insufficient battery power inside
the camera.
Note: The counter in each mode will show the number of pictures captured.
To see the number of remaining pictures, hold the power button down for 1
second.
7
Loading the batteries
2 AA alkaline batteries are included with your
camera.
1. Make sure your camera is off.
2. Open the battery door as shown.
3. Insert the batteries with the positive terminal
toward the + sign, and the negative terminal
toward the - sign.
4. Close the battery door.
Important battery information
It is strongly recommended that you use fresh batteries to optimize the
performance of your camera. You may use alkaline batteries. To extend
the battery life, remove the batteries from the camera when it is not in
use. Remember to transfer your pictures to your computer first or you
will lose them.
Note:
• Do not use different types of batteries together.
• Soiling, such as fingerprints on the battery terminals, can significantly
reduce the battery life.
• Do not use new and used batteries together.
• Do not use rechargeable batteries.
• Different brands of batteries will yield different results.
• The battery life of alkaline batteries may be shortened when exposed
to temperatures of 10_C or below.
• Always turn the camera off when replacing the batteries. If the camera is
left on, the camera setting may revert to the default setting.
• After 30 seconds of inactivity the camera will switch to standby mode
automatically. The LCD will not be illuminated and all images will be
stored in the camera’s memory.
8
Turning the camera on/off
After inserting the batteries, the camera will automatically power on. The
camera is ready for picture taking when the red Busy LED on the back of
the camera turns off and the green Ready LED is illuminated.
To turn the camera on, press the Power/Select button. The camera will
emit two beeps. The camera is ready for picture taking when the red
Busy LED on the back of the camera turns off and the green Ready LED is
illuminated.
To turn the camera off, press and hold the power button for 3 seconds.
To extend battery life the camera is equipped with an automatic shut off
that is triggered after 30 seconds of inactivity.
The battery level
It is important to check the battery level before operating the camera. As
the batteries lose power, the empty battery icon will flash with 5 beep
sounds and then the camera will shut down automatically. This
indicates that the batteries are weak and need to be replaced. Pictures
in the camera’s memory can be retained for approximately 2 days after
the camera automatically shut down. Please transfer your images to the
computer promptly and replace the batteries before taking more
pictures. You will lose your pictures if the battery is depleted or empty.
1. Download your images to the PC before opening the battery door or
replacing the batteries. If you open the battery door before
downloading the images, you will lose them.
2. Excessive use of flash will limit the battery life.
9
2. Taking Pictures
Photos can be captured in one of three quality modes. These modes
differ in photo file size and quality. The compression setting is the
default mode for still images. You also have the ability to capture video
or take pictures with a self-timer with the Concord Eye-Q Easy digital
camera.
Mode
ꢀꢀꢀ
Resolution
640 x 480
640 x 480
640 x 480
320 x 240
640 x 480
Level of compression
Uncompressed
ꢀꢀ
1/4 compression
1/8 compression
1/8 compression
1/4 compression
ꢀ
Movie mode ꢀ
Self time mode ꢀꢀ
To change the quality setting or mode, refer to the Setting the Photo
Quality and Changing Modes section below.
Setting the Photo Quality and Changing Modes:
Before taking pictures with the Concord Eye-Q Easy, please check the
battery level. The camera should be used with full batteries only.
1. Turn the camera on by pressing the Power/Select button.
2. Use the Power/Select button to scroll through the quality settings and
mode options.
3. When you find the quality setting mode you desire, simply compose
your picture with the viewfinder.
4. Hold the camera still and press the Shutter button to take the picture.
5. The camera will beep indicating the picture has been taken.
10
Taking a picture with flash
The Concord Eye-Q Easy has two flash modes, Automatic Flash and Flash
Off. Flash Off is the default mode. When the red Busy LED on the back
of the camera is illuminated there is not sufficient light to yield a good
quality image without using the flash. To set the flash, please refer to
the Setting the Flash section below.
Setting the Flash
1. Turn the camera on by pressing the Power/Select button.
2. Press the Flash On/Off button.
3. The auto flash icon will blink. When the icon stops blinking you are
ready to take a picture.
Important notes about auto flash
Optimal image results are obtained using the flash when the distance
between the camera and the scene is 1m (3.2 ft.) to 3m (9.8 ft.).
11
Taking a movie clip
You can record a movie clip in AVI format with your Concord Eye-Q Easy.
The resolution of the movie clip is 160 x 120.
1. Turn the camera on by pressing the Power/Select button.
2. Scroll through the menu and select movie mode by pressing the
Power/Select button until the movie camera icon appears.
3. Press and hold the shutter button to begin recording. You can record
up to 30 seconds of video. However, this duration may vary
depending on the available memory.
4. To stop recording, release the shutter button. The camera will
automatically stop recording when the memory is full. This is
indicated by the blinking icons on the status LCD.
Note: While in the movie clip mode, recording will occur regardless of
the lighting conditions. Pay special attention to the light conditions
while in this mode to optimize image quality.
Using the Self-timer
The Concord Eye-Q Easy is equipped with a ten second self-timer which
starts after the shutter button is pressed. The compression level in self-
timer mode is set at ꢀꢀ.
Turn the camera on by pressing the Power/Select button.
1. Scroll through the menu and select the self-timer mode by pressing the
Power/Select button until the self-timer icon appears.
2. Press the shutter button. The camera will emit beeping sounds which
will beep progressively faster until the picture is taken.
3. The camera will remain in self-timer mode until it is reset manually or
auto powers off.
12
Deleting pictures and video
You have the option of deleting the last image captured in each quality
setting and video mode or you may delete all images and video captured.
To delete the last image captured:
1. Scroll through the menu using the Power/Select button.
2. When you find the quality setting from which you’d like to delete,
press the Delete Last button.
3. To delete from additional quality settings, continue to scroll through
the menu.
To delete all images and video:
1. Press and hold the delete last button for five seconds.
2. The camera will emit two beeps confirming the pictures have been
erased.
13
3. Installing the drivers and software
Installing the software on a Windows PC
1. Insert the CD-ROM disc into the CD-ROM Drive
2. The CD-ROM disk will autorun and then another window will appear.
3. Select the language and then press “ok” to continue.
4. Press “next” in the welcome page.
5. Press “yes” to agree and continue with the installation or “No” to disagree
and quit the installation.
6. Confirm the destination path. You may use the default path or press
“browse” to choose another path. Press “Next” to continue.
7. Select “ArcSoft PhotoImpression 3.0,”or select both software options to
install. Press "Next" to continue.
8. Setup the folder in the menu bar, and then press “Next” to continue.
9. Files will be transferred to your hard-disk. Press “Finish” to complete the process.
Installing the Camera driver – Concord Eye-Q Easy
To install the drivers for the Concord Eye-Q Easy:
1. Plug the square end of the USB cable in your camera and the rectangular
end in the USB port of your PC located either at the back of your PC or in
the front panel.
2. Your Operating System will detect the new hardware and will prompt you to
install the necessary drivers.
3. Select the option that allows the operating system to search for the drivers
in the "driver" from the CD-ROM. Make sure that the Software CD is in your
CD-ROM drive.
4. Your operating system has found an update driver for the camera, and also
some other drivers that might work with the camera. Simply check for driver
code SE402. Click ‘Next’ to proceed.
5. There are three drivers to be installed in total and steps 2-3 above will
repeat 2 more times until all drivers are installed.
Notes: The 3 drivers for the Concord Eye-Q Easy are the camera driver
(SE402 Camera), still picture driver, (SE402 Still Camera (WDM)) and video
driver (SE402 Video Camera (WDM)).
14
Uploading your pictures to your PC
1. Make sure that your camera is securely connected to your PC and the
USB sign appears on the LCD.
2. Launch the Arcsoft PhotoImpression application.
3. Click on Get Photos and select “Camera/Scanner.”
4. Pull down the “Select Source” manual and a list of devices will be
displayed. Select “SE402 Camera” and click on the “Camera/Scanner"
button.
5. You can review individual pictures by selecting the camera/scanner icon
on the lower left hand corner of the Twain driver screen. If you are
ready to up load the picture, click on the "Transfer” button. You can
also check the “All images” box and click on the “Transfer” button.
This will transfer all pictures in the camera to the PC.
Note: If the Kodak Imaging application is launched automatically, you
can upload your images with this application also. You need to pull
down the "File " manual and select " Select source " to set the
driver to"SE402 Camera". After that select "Acquire" under "File"
manual and the twain driver will be launched.
Working with your pictures
The PhotoImpression software included with your camera allows you to
enhance your photos and add details or special effects. Use the help
menu for more details.
15
Uploading your video clips to your PC
1. Make sure that your camera is securely connected to your PC and the
USB sign appears on the LCD.
2. Launch the Arcsoft PhotoImpression application.
3. Click on Get Photos and select “Camera/Scanner”.
4. Pull down the “Select Source” manual and a list of devices will be
displayed. Select “SE402 Camera” and click on the “Camera/Scanner”
button.
5. When the Twain driver screen appears, select the movie tab and click
on the “Create AVI” button.
6. You will be prompted to enter a file name for your movie clip and the
location that you want to save the movie clip.
7. Click “Open” and the movie clip will be transferred to your PC. Please
note that the movie clip may take up to 5 minutes to transfer and
create. Please be patient while the movie clip is being transferred.
There may be no activity on the screed during the transfer process.
8. The movie clip AVI file can be played back by using Windows Media
Player.
Note: If the Kodak Imaging application is launched automatically, you
can upload your images with this application also. You need to pull
down the " File " manual and select " Select source " to set the
driver to"SE402 Camera". After that select "Acquire" under "File"
manual and the twain driver will be launched.
Using the camera as a web cam:
You may also use the Concord Eye-Q Easy as a web camera and a
teleconferencing camera. It will work with many popular teleconferencing
software titles. Select the source as “SE402 Video Camera (WDM)” in the
video application to launch the video mode. Please consult your video
software guide for more details. To optimize the image quality, insure that
there is sufficient lighting. If images are dark or difficult to see, adjust the
lighting.
16
Uninstalling the software on a Windows PC
You may uninstall the software when the software is no longer required or
when the software installation fails.
1. Turn on your PC and start up Windows.
2. Open the “My Computer” windows and double-click on the
“Add/Remove Programs” in the Control Panel.
3. Select the application to be uninstalled.
The “Add/Remove Programs Properties” windows appears. Select the
program to be deleted and click on the “Add/Remove” button.
4. Select the uninstall method.
5. You may choose “Automatic” to uninstall all of the software or choose
“Custom” to uninstall just a portion of the software. Press “Next” to
begin. If you choose “Custom” you need to select the files, directory
and registry key which will be uninstalled. Press “Finish” to begin the
uninstallation.
Uninstalling the driver on a Windows PC
You may automatically uninstall the driver using the “Device Manager” in
the Control Panel.
1. Connect the camera to your PC.
2. Turn on your PC and start up Windows.
3. Open the “My Computer” windows and double-click on “System” in the
Control Panel.
4. Open the “Device Manager” page and then select “Imaging device”.
5. Select “SE402 Camera” under the “Imaging device” and then press
“remove.”
Important: The camera must be connected to the PC when uninstalling
the driver.
17
4. Cleaning and maintenance
Be sure to read this information to ensure that you use your camera
correctly.
Places to Avoid
Do not store or use the camera in the following places or locations:
• Very humid, dirty or dusty places.
• In direct sunlight or in places subject to extreme increases in
temperature such as in a closed car during summer.
• Extremely cold places.
• Places subject to strong vibrations.
• Places affected by smoke or steam.
• Places subject to strong magnetic fields (such as near motors,
transformers or magnets.)
• Keep away from contact with chemicals such as pesticides or next to
rubber or vinyl products.
• Do not expose the camera to sand. In sandy locations such as beaches
or deserts, or in locations where there is wind borne sand, ensure that
the camera is not exposed to sand. This can cause irreparable damage.
18
Storing the camera
If you do not intend to use the camera for a long period of time, remove
the batteries before storing the camera.
Cleaning your Camera
Use a blower brush to remove dust from the lens and LCD surface and
then wipe lightly with a soft, dry cloth. If any soiling remains, apply a
small amount of lens cleaning liquid to a piece of lens cleaning paper
and wipe gently. Do not scratch hard objects against the lens, LCD screen
or viewfinder as these surfaces are easily damaged. Clean the body of
the camera with a soft dry cloth. Do not use volatile substances such as
thinners, benzine or insecticide, as these may react with camera’s body
and cause deformaties or remove the coating.
When traveling overseas
Do not place your camera in the check-in baggage. Baggage handling at
airports may subject the camera to violent shocks and the camera may be
damaged internally even when no external damage is visible.
19
5. Troubleshooting
The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot-line.
SYMPTOM
PROBLEM
You have lost power to your CONCORD EYE-Q EASY by
SOLUTION
All the images I
have taken do not either:
appear.
Insufficient battery power.
Upload all images to your PC
as soon as possible. Refer to
Battery Guidance section in
the User’s Manual.
The battery was removed
before the camera was
connected to the PC.
To retain the images in the
camera’s memory while
changing the batteries, you
must first connect the
camera to a PC via the USB
cable. The USB will supply
power to the camera making
it safe to change the
batteries.
I cannot upload
images to the PC.
Connection failure.
Check to make sure all cable
connections are secure.
The battery
indicator is less
than half.
There is insufficient
power.
To retain the images in the
camera’s memory while
changing the batteries, you
must first connect the
camera to a PC via the USB
cable. The USB will supply
power to the camera making
it safe to change the
batteries.
20
SYMPTOM
PROBLEM
SOLUTION
My CD installation The auto installation file
Go to the computer desktop.
Right click on “My
Computer.” Click on
“Properties.” Select “Device
Manager” and double click
on “CD-Rom.” Double click
on “CD-R.” Click on
wizard does not
work.
is switched to off or the
CD ROM is not in the
drive.
“Setting.” Ensure “Auto
insert notification” is
checked and the
“disconnect” is selected. If
you change the settings the
computer will ask you to
restart your PC. Click “Yes.”
The image
The camera is processing
the image.
Wait for the LCD to stop
flashing and then take your
next image. You may need
to wait a further 20 seconds
before taking the next
image.
counter on the
LCD flashed after I
took my last
image.
I get a blurred
image when
uploading my
images to my
computer.
There may be a
Hold the camera steady until
you hear a “beep” which
indicates the exposure is
completed.
momentary delay between
pressing the Shutter
button and the actual
exposure.
I press the shutter The camera allows 3
button and get no continuous images to be
Wait for this process to
complete.
response.
taken.
21
6. Getting Help
If you need help with your camera, refer to the Troubleshooting section of
this manual. If you still cannot find the solution, visit our Web site at
www.support.concordcam.com. Most support issues are
answered in the Frequently Asked Questions (FAQ) section.
Toll Free in the US and Canada:
• (866) 522-6372
Toll Free in Europe:
• UK:
0800-1696482
•
•
Spain: 900-973195
Italy: 800-781883
• Germany: 0800-1800563
• France:
Toll:
0800-917599
• 31-53-4829779
For Software Technical Support, please contact:
In the USA and Canada:
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538
Monday – Friday
8:30AM - 5:30PM (PST)
Tel: (510) 440-9901 Fax: (510) 440-1270
E-mail: [email protected]
In Europe:
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087 Fax: +353 (0) 61 702001
E-mail: [email protected]
22
7. Warranty Information
LIMITED WARRANTY
The manufacturer warrants your Concord Eye-Q Easy camera for a period of 1
year from the date of purchase to be free from defects in material and
workmanship. The warranty period shall be extended accordingly if applicable
mandatory legislation in effect on the date of purchase requires a longer
warranty period. The manufacturer, at its option, will repair or replace or have
repaired or replaced, at a location selected by the manufacturer, each product
which is proven to the satisfaction of the manufacturer to be defective in
material or workmanship. This warranty shall be limited to the camera for
defects which were not caused by misuse, abuse, improper handling, tampering
or attempts to repair by the owner or any unauthorized repair service or repair
man. This warranty is limited solely to the above and applies only for the
period set forth. We will not be liable for any loss or damage, incidental or
consequential of any kind, whether based on warranty, contract or negligence
arising in connection with the sale, use or repair of the product. Our maximum
liability shall not in any case exceed the sale price. This warranty is for the
benefit of the original purchaser only. This warranty gives you specific legal
rights and may vary from jurisdiction to jurisdiction. The manufacturer makes
no representation or warranties with regard to the contents of the User's Guide
and Quick Start Guide. Non-Concord brand equipment and software and the
Concord Eye-Q Easy TWAIN driver distributed with your Concord Eye-Q Easy
camera are sold "as is" and without warranty of any kind from Concord,
including any implied warranty regarding merchantability, fitness for a particular
purpose, and non-infringement of third party rights, and all such warranties are
disclaimed. The sole warranty, if any, for non-Concord branded items, if any, is
given by the manufacturer or producer thereof.
Concord, Concord Eye-Q and the Concord Eye-Q logo are registered trademarks or
trademarks of Concord Camera Corp., in the United States and/or other countries. Microsoft,
MS-DOS and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Windows is an abbreviated term
referring to the Microsoft Windows Operation System. Apple, Mac, Macintosh and Power Mac
are registered trademarks or trademarks of Apple Computer, Inc. in the U.S. and other
countries. All other brands and product names are either registered trademarks or
trademarks of their respective owners.
Copyright 2002 Concord Camera Corp.
511499-00
23
Technical Support Hot Line:
Toll Free In the USA & Canada
1-866-522-6372
Toll Free In Europe
UK: 0800-169-6482
BELGIUM: 0800-787-57
FRANCE: 0800-917-599
GERMANY: 0800-1800-563
SPAIN: 900-973-195
ITALY: 800-781-883
All Other Countries - Toll
31-53-482-9779
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